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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandra Dunn

August 14, 2025

5  out of  5
rating by Sandra Dunn
"I always get high anxiety when looking into Insurance quotes, you click on a link and all of the sudden your phone is blowing up. If you don't respond these companies take it as a challenge to keep calling. That was NOT the case when I received 1 text from Christina Ricketts. She prepared a quote for me and in that 1 text she said I have a quote ready for you, please let me know when a good time to speak would be. I was free so we spoke about 5 minutes later. She gave me the quote and was completely transparent about drive safe and save. She was very professional and sent me all the documents via email. That was the end of July. Today I called her and signed up and she went through all the documents with me. She stayed on the phone until I had the app download and was signed in. She answered all my questions and made my policy specific to my families needs. Thank you Christina for making the process so easy. I appreciate you so much. I had no anxiety working with you and that alone is huge."
We responded:
"Hello there Sandra. Thank you so much for your feedback. Here in my agency we understand that switching insurance companies can be a stressful experience. Especially when you go online and use a third party resource to get help. Your information is shared with several companies and suddenly your phone just blows up. We try to take a softer and more professional approach to reaching out. I am happy that our efforts proved fruitful for you and that Christina was able to take care of you. The rest of my licensed staff and I are looking forward to providing you the same level of professional personal service moving forward. We are very happy to have you as part of the agency. "
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Charlie Houston

August 14, 2025

5  out of  5
rating by Charlie Houston
"Mickey has been my insurance agent for about 13 years now. Anytime I call the office they are super helpful and courteous. They are quick to get me any documentation I need and friendly in the process. I recommend Mickey and his staff for your insurance needs. I recently needed to make some changes to my account and as always this team came through for me. I worked with Erika who got me a new quote quickly and answered all the questions I had."
We responded:
"Thanks very much for your kind review. If we can be of any further service please let us know. I appreciate your continued business very much!"
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Ana Abasta

August 14, 2025

5  out of  5
rating by Ana Abasta
"Mickey has always been very helpful and professional. I’ve received great service from him and his staff at State Farm."
We responded:
"Thank you for your 5-star review Ana! My State Farm team and I are happy to be your good neighbor! I am very happy to hear that Sonya did a good job for you. We are always here whenever you need us and look forward to you calls."
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David Buhler

August 13, 2025

5  out of  5
rating by David Buhler
"I want to thank Christina Ricketts of Mickey Marrone’s agency for all her professional advice and saving me over $100 a month in premiums."
We responded:
"We appreciate your review David! Wow...$100 a month in savings is pretty good. That is $1,200 of after tax money. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help you, your friends, and family."
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Jeff Sherman

August 4, 2025

5  out of  5
rating by Jeff Sherman
"We were finally driven to a point that we needed to review other insurance options for both home and auto. I reached out to Mickey Marrone's office and was contacted by Christina Ricketts. I have to say that Christina was fantastic. Extremely helpful and professional! She is easy to talk to and has been very responsive. She was not trying to sell me things I didn't want and focused on what I was looking for. She made the process of changing companies easy and painless. If you are considering a change, I would highly recommend that you give this office a call."
We responded:
"Thank you Jeff for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lloyd and Jennifer Fenn

August 2, 2025

5  out of  5
rating by Lloyd and Jennifer Fenn
"She was very professional and knowledgeable. We enjoyed working with her"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thanks for the positive feedback on your experience with Christina. "
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David Lance Petersen

August 2, 2025

5  out of  5
rating by David Lance Petersen
"We had the pleasure of dealing with Christine Ricketts who was outstanding ! Not only did she save us money on our car insurance with drive safe & save but we really saved on our home owners as well. So pleased with state farm. Thanks Christine."
We responded:
"We appreciate your review David! We are delighted to know you had a great experience with Christina. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Debbie Mountain

August 1, 2025

5  out of  5
rating by Debbie Mountain
"I have been with State Farm for over 30 years total. The staff at Mickey Marrone's office is top notch. Very professional and courteous. They always go above and beyond. Thank you Mickey, and all the wonderful folks there! I highly recommend!"
We responded:
"Thanks Debbie, I really appreciate the great review."
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hungry kev

July 30, 2025

5  out of  5
rating by hungry kev
"NOEMI is nice and helpful, easily switched info over text doesn’t get better than this 👍"
We responded:
"Thank you Kevin for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Noemi; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Daniel B

July 23, 2025

5  out of  5
rating by Daniel B
"I had switched several years back from Geico to State Farm and I have no regrets as I was able to save some money. An example of a recent customer service situation was with a rep named Noemi who immediately took care of me and confirmed my changes via email regarding coverage on one of my multiple vehicles. We need more companies like this out there and people with this level of service. Thanks State Farm!"
We responded:
"Thank you for your 5-star review Daniel. It means the world to us to hear back from our customers that we are doing a good job for them. Thanks very much for taking a few minutes to provide the feedback. Noemi has been with the agency for many years now and continues to provide great customer service. I am so proud to have her as part of the team. I am glad you made the switch years back to a more personalized service approach provide by State Farm and my agency. Just reach out whenever you need us Daniel, we will be standing by to help!"
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Ronald Ramsdell

July 22, 2025

5  out of  5
rating by Ronald Ramsdell
"So I had a wonderful experience talking with Christina Ricketts after i had had a crappy 1hr long phone call with my previous insurance company. As they dropped me because of a policy update. That I never received. And never notified me that my insurance coverage had stopped. And I have been driving without insurance.. and literally with in 15min she gave me the best rate. With crazy affordability. I Was insured and fully covered with no issues same day coverage. I am 100 percent satisfied with my experience. If you need insurance quotes seriously give Christina Ricketts a call."
We responded:
"Thank you for your 5-star review! Christina is the onboarding specialist for the agency and she does a great job for us. I am very happy to hear that she took great care of you, especially on the heels of your previous experience with the other carrier. The rest of my team handle the servicing of your policies moving forward and they are every bit as good. We are very happy to have you as part of the agency and look forward to providing outstanding customer service when you need us Ronald. "
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Stephanie Jones

July 21, 2025

5  out of  5
rating by Stephanie Jones
"I have been working with Noemi to separate some accounts and update billing and I could not be more impressed with her knowledge and follow through. It’s a little tricky of a situation, yet she has been one step ahead the whole time! I really appreciate the ease she has brought to this situation…."
We responded:
"Thank you for reviewing your experience with Noemi in my office. We’re thrilled to know you had a positive experience with us Stephanie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Rich Boehlke

July 19, 2025

5  out of  5
rating by Rich Boehlke
"Christina is the best! Courteous, pleasant and most of all, professional. Thank you!"
We responded:
"Thank you for your 5-star review Rich! My State Farm team and I are happy to be your good neighbor. "
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Moutaz Charek

July 11, 2025

5  out of  5
rating by Moutaz Charek
"I had great experience with Christina, she was awesome employee very skilled, besides she was very patience and helpful with my questions, I definitely recommend her as one of the best .. thank you Christina"
We responded:
"Thank you so much Moutaz for the positive feedback from working with Christina. We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know. All of my team and I are here to help with whatever you might need. Whether it is auto, home, or life insurance just give us a call. Oh and most importantly, welcome to the agency!"
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Steven Anderson

July 9, 2025

5  out of  5
rating by Steven Anderson
"Christina was very pleasant, knowledgable, and detailed in helping me set up everything...Service level she provided helped me make an easy decision to change companies...Really appreciate the attitude and professionalism."
We responded:
"We appreciate your review Steven! We are delighted to know you had a great experience with Christina. If you ever need any assistance in the future, please don’t hesitate to reach out. All my team and I are here to help!"
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rich rich

July 7, 2025

5  out of  5
rating by rich rich
"Christina was very professional and pleasant to deal with. A, "+" in today's world with so much automation going on. I'm very pleased the way my insurance needs turned out, Christina was fantastic. The other office ladies were good as well. Thank you, (give them all a raise) Yourself too. Thanks again."
We responded:
"Hi Rich, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and that Christina took good care of you. We all look forward to helping you with your insurance needs moving forward. I will take you idea of a raise under advisement. :>)"
Profile photo of Jan Nickerson

Jan Nickerson

July 7, 2025

5  out of  5
rating by Jan Nickerson
"Just purchased a condo and had the pleasure of working with Christina Ricketts. She was more than helpful, offered options and made excellent suggestions. Returned phone calls, emails and messages promptly. We actually moved our auto insurance with them also. Great customer service, highly recommended!"
We responded:
"We’re honored by your positive feedback Jan! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We truly do want to be that good neighbor for you. "
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Yvette Walker

July 3, 2025

5  out of  5
rating by Yvette Walker
"I switched to State Farm about 5 months ago. I recently had my first inquiry where I needed to get the lien holder changed on my policy. I was in my lender's office so it needed to be done immediately. One phone call to Sonya and it was taken care of right away! I was impressed with her quick response and her professionalism! I even had to make a second phone call to Sonya for a follow-up request and she was quickly able to provide that information as well. Thank you for taking the hassle out of auto insurance!"
We responded:
"Thank you for taking the time to share your thoughts Yvette! I am so happy that you made the switch 5 months ago and we are thankful to have you with the agency. I am glad to know you’re satisfied with the service from Sonya. If you ever have any questions or need assistance, we’re are all here to help....myself and all my licensed service agents. Have a great 4th of July!"
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Irma Leon

July 3, 2025

5  out of  5
rating by Irma Leon
"Noemi Aranda was very helpful and gave clear instructions while helping me out with my car insurance."
We responded:
"Irma, thank you for your positive feedback on your experience working with Noemi. Myself and all my licensed service staff look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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S Z

June 30, 2025

5  out of  5
rating by S Z
"State Farm made my process of switching over seem less and less they offer affordable auto insurance. I loved working with Christina, she was friendly, professional and knowledgeable. Christina took time to listen to my concerns. I would highly recommend State Farm to anyone looking for affordable car insurance."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Aziz Mosavy

June 27, 2025

5  out of  5
rating by Aziz Mosavy
"Christina was the one who helped me through the process to get a good deal. I really appreciate her professional service."
We responded:
"We appreciate your review on your experience with Christina! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help whenever you need us Aziz!"
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Walter Francis Espina

June 27, 2025

5  out of  5
rating by Walter Francis Espina
"Noemi Aranda provided me with cost effective and practical auto insurance package, so happy with her service."
We responded:
"We’re honored by your positive feedback about your experience with Noemi! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know Walter!"
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Oneka temple

June 26, 2025

5  out of  5
rating by Oneka temple
"The customer service is awesome. Ariana was very patient and knowledgeable about my policy. I needed to make changes and she made the changes immediately and confirmed that all of my questions were answered. I love this office !!"
We responded:
"Thank you for taking the time to share your thoughts with us Oneka! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Emanuel Rodriguez Salas

June 25, 2025

5  out of  5
rating by Emanuel Rodriguez Salas
"Noemi did a wonderful job, thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jill Brausch

June 24, 2025

5  out of  5
rating by Jill Brausch
"Sonya was wonderful to work with! I left a voicemail on Friday afternoon not expecting a return call until Monday but Sonya called back within an hour and we had all the policy changes made that day. She was kind and efficient!"
We responded:
"Thanks very much for the nice review. I am very happy that you made the change as well and look forward to working with you in the future! "